OUR PURCHASE POLICIES:
- Exchange and Returned Policy :
- Ready to wear items :
Modification Conditions:Products can be modified within a maximum of 5 days after delivery. If modification is requested, the product must be in excellent condition. The item will undergo inspection to ensure its condition.
- Return Policy: Items cannot be returned unless there is a manufacturing defect since the item will be tailored to your specific measurements.
Custom designs:
- Exchange or Return: Products designed specifically for you based on your unique preferences cannot be exchanged or returned due to this personalized touch.
- Compensation: In case of any defects or errors in the product, the customer can return it for defect rectification only.
Let me know if you need further assistance.
- Custom made:
- Exchange or Return: specially designed products are crafted just for you, based on your unique preferences. Because of this personalized touch, we can't do exchanges or returns on these items. We want you to absolutely love your purchase, so feel free to reach out if you have any questions before making your order.
- Compensation for Defects: In case of any defects or errors in the product, the customer can return it to fix the defects only.
Ready to wear:
- choosing the Tailor’s profile: Customers can select a specific design tailor by choosing from the available options on the website.
- Browse Designs and Materials: Customers can seamlessly browse photos of designs and materials.
- Fabrics Options: The selection of fabric is determined based on the tailor's preference, as each tailor has specific preferences for certain types of fabrics.
- Colors and Sizes: Select preferred colors and sizes with detailed product information provided for each item.
- Subtotal and Delivery Fee: View a transparent subtotal for selected items, including a clear breakdown of the delivery fee, ensuring transparency in the purchasing process.
- Customer Service and Recommendations: Access responsive customer service for inquiries and personalized recommendations, fostering a positive and supportive shopping environment.
Custom made Designs:
At E-KHAYATI, our commitment to personalized traditional clothing extends to every detail.
Here are additional features to enhance your bespoke experience:
- Upload photo: Upload your favorite design, and let our skilled tailors bring it just for you. expertly crafted by us.
- Materials options: Choose from a curated selection of premium materials to elevate your style.
our options is ( crepe, cotton, K-D, Tor, chiffon, Velvet ,Silk and select Others if you choose different materials).
- Choosing a design method:Neckline (high neck, square neck, round neck, triangle neck ) and Sleeves ( 8.8, 8.80, 7.7, 6.6 ) Redesign Options.
- Choosing size: determining sizes for special orders, ensuring a seamless customization process.
- Choosing additions such as: Define your style further by choosing from an extended range of options. Whether you prefer a bold statement piece or a subtle accessory, our collection ensures that the belt and scarf (Sheila ) complement your outfit seamlessly.
(belt - Sheila - embroidery method) . - Embroidery Options: Choose from a variety of embroidery methods and types, with the option to upload a photo for a truly personalized design.
- Addition Note: We believe in open communication, and your preferences matter to us. In the comments section during the ordering process, feel free to share any specific requests or details you'd like our team to consider. Whether it's a particular embroidery pattern, fitting notes, or any special instructions, we are here to accommodate your individual needs.
- Subtotal: Receive a transparent subtotal for both ready to ware and special orders, empowering customers to make informed decisions.
- Customer Service and Recommendations: Engage with customer service for personalized assistance, recommendations, and a seamless ordering process, enhancing customer satisfaction.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
www.e-khayati.ae
Email: info@e-khayati.ae
Phone: +971 5448 427 72
Last Updated on February 12, 2024
